Shipping Policy
At 【请替换:店铺名称】, we are committed to providing a reliable and efficient shipping experience for our customers in the United States.
Order Processing Time
Orders are processed within 1-3 business days after payment confirmation. Please be aware that processing times may be longer during holidays, sales events, or periods of high order volume.
Shipping Time
After processing, orders are shipped with an estimated delivery time of 7-12 business days. Actual delivery times may vary depending on the destination, carrier performance, customs procedures, and local delivery conditions.
Shipping Fees
Shipping fees are calculated based on your order and shipping address, and will be displayed at checkout before you complete your purchase.
Tracking Information
Once your order ships, we will provide tracking details when available. Please allow some time for the carrier to update the tracking status.
Returns and Refunds
Eligible items may be returned within 14 days of delivery. Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect.
Refunds for returned items will be processed within 5-10 business days after we receive and inspect the returned merchandise.
Order Cancellations
Orders can be canceled within 12 hours of placement. After this period, cancellations may not be accepted as order processing begins promptly.
Shipping Delays
We are not responsible for shipping delays caused by circumstances beyond our control, such as severe weather, customs delays, carrier issues, or holidays.
If you have any questions about your order or shipping, please contact us at 【请替换:客服邮箱】.