Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Return Request Period

Return requests must be submitted within 30 calendar days from the delivery date of your order.

Return Conditions

To qualify for a return, items must meet all of the following criteria:

Be unused and in their original condition.
Include all original packaging and any accessories that came with the product.
Show no signs of damage caused by improper handling.
Be returned in a condition suitable for inspection.

Returns that do not meet these criteria may be declined.

Items Not Eligible for Return

The following items generally cannot be returned:

Customized or personalized products.
Digital products or downloadable content.
Gift cards.
Clearance or final sale items.
Items that have been used, altered, or damaged after delivery.

Refund Processing

Once we receive and inspect your returned items, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 7-10 business days. Please note that the total time for the refund to appear on your account may vary depending on your payment provider and bank.

Order Issues

If you receive an item that is defective, damaged, missing, or incorrect, please retain the product and all original packaging until the issue has been fully investigated.